An order confirmation does not automatically mean the order has been accepted or that the product is available to ship.
Store policies
Terms and Conditions
These terms explain order acceptance, payment, product availability, site use, taxes, errors and other store conditions.
Terms & Conditions
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Store policies for orders, payments, availability and site use
By using this website or placing an order, you agree to the terms, conditions and policies below as they apply to Marine Generators Direct products and services.
Products may ship from our warehouse, an alternate warehouse, a supplier or a manufacturer depending on stock and product type.
Large generators may require freight coordination, address verification and additional delivery services.
Confirmation and acceptance
Your receipt of an electronic or other form of order confirmation does not signify final acceptance of your order and does not constitute confirmation of an offer to sell.
Marine Generators Direct reserves the right to accept, refuse, cancel or review any order after receipt for reasons including product availability, pricing errors, shipping limitations, payment review or suspected fraud.
Credit cards and billing information
We accept credit cards as a form of payment. Please provide the exact billing address and telephone number associated with the card so payment can be processed without delay.
Orders may be delayed or cancelled if billing information cannot be verified.
Partial availability
For orders containing multiple products, we will make every reasonable attempt to ship available items together. Products unavailable at the time of shipping may ship later unless you request otherwise.
Split shipments may require additional shipping charges.
Backorders and delays
Usually, available products ship within the stated processing window. However, a product may be temporarily out of stock, pending transfer from another warehouse or backordered by the manufacturer.
We will keep customers informed when availability affects fulfillment timing.
Sales tax
Our store may charge and withhold applicable sales tax for orders delivered to locations where Marine Generators Direct is required to collect tax. For orders shipped to other areas, the customer may be responsible for any applicable taxes, duties or fees.
Typographical errors
If a product is listed at an incorrect price or with incorrect information due to typographical error, supplier error or pricing data issue, Marine Generators Direct reserves the right to refuse or cancel any order placed for that product.
Copyright, trademarks and links
Unless otherwise specified, materials appearing on this site, including text, design, logos, graphics, icons, images and arrangement, are the property of Marine Generators Direct or used with permission.
This site may contain links to third-party websites. Marine Generators Direct is not responsible for the operation of, or content located on, third-party websites.
Changes to the site and policies
These conditions supersede any terms or conditions included with a purchase order, whether or not this store signs them. Marine Generators Direct reserves the right to make changes to this website, product information, pricing, policies and conditions at any time.