Store policies
Terms and Conditions
These terms explain order acceptance, payment, product availability, site use, taxes, errors and other store conditions.
Related policies: Shipping Policy | Return Policy | Privacy Policy
Terms that apply to every order
All orders placed via the MarineGeneratorsDirect.com website or over the phone via the MarineGeneratorsDirect.com Call Center team, are subject to the MarineGeneratorsDirect.com Terms & Conditions. Submission of an order indicates the customer has read, understands and accepts these Terms & Conditions, so we encourage you to contact us if you have any questions.
Website Usage
All transactions made on the MarineGeneratorsDirect.com website are fulfilled through MarineGeneratorsDirect.com or one of our suppliers and include a shipping and handling fee.
Payment
We accept payment via Paypal, Mastercard, Visa, American Express, Discover Card or debit cards.
Credit/Debit Card Transactions
When an order is submitted, the credit/debit card is pre-authorized to verify its validity and obtain an authorization for the purchase amount. Cards are charged at the time the order is shipped. Order invoices and credit/debit card payments will show a charge from Power Mower Sales in Miami, FL.
Debit Card Transactions
Some debit card transactions will appear as if the card has been charged when we pre-authorize at order submission. This is because the issuing bank must guarantee the funds and thus removes them from the cardholder's account, so they cannot be subsequently withdrawn. Some banks will then show a subsequent "actual charge" separate from the pre-authorization, making it appear as if there are two charges to the account until the bank returns the pre-authorization amount to the account. If it appears that your card has been charged twice, please wait a few business days for the bank to release the pre-authorization amount. If after a few days it still appears that you have been double charged, please contact your bank. We have no influence over how your bank handles debit transactions and the policies vary bank to bank.
Mail Order Transactions
Please include sales tax with the order. If you are a Texas resident, please include sales tax of 7% on the total order value, including the shipping and handling fee, as there is sales tax on shipping within Florida. If you do not send the appropriate payment, your order will not be processed until we can contact you and make payment arrangements.
Order Status
Information about the status of your order is available by visiting the Order Status page on the MarineGeneratorsDirect.com website. You will need your email address and the order number to view your order status. We pride ourselves on shipping most orders from our inventory within 1 business day. Please note that orders cannot be modified or cancelled once they enter the shipping process, which, if all parts are in stock, may occur within minutes of placing the order. Submit additional inquiries about your order via our Contact Us email form or by calling MarineGeneratorsDirect.com Customer Service.
Pricing
Prices on the MarineGeneratorsDirect.com website are in effect at the time of order placement and, excluding errors or omissions, will not change during order processing. All prices are subject to change without notice.
Sales Tax Policy
Online orders shipped to most states are now subject to sales tax. All applicable taxes are calculated and applied at the time of checkout. Once an order is submitted, taxes cannot be adjusted, removed, or refunded. Customers claiming tax-exempt status must ensure their exemption documentation is properly submitted and approved prior to placing an order. If your tax-exempt status is not reflected during checkout, please contact Customer Service for assistance before completing your purchase.
MarineGeneratorsDirect.com
MarineGeneratorsDirect.com
Owned and operated by Power Mower Corp.
11340 SW 208th DR
Miami, FL 33189
United States
Phone: 305-633-0732
Email: info@pmcparts.com