Privacy Policy

Order and support information

We use the information you provide when placing an order only to complete that order, coordinate delivery, confirm payment, communicate about availability and provide customer support.

We do not sell customer personal information. We only share information with outside parties when necessary to complete an order, arrange shipment, process payment, provide support, comply with law or operate the website.

• Drop-ship or supplier fulfillmentIf an order must ship from a supplier or alternate warehouse, we may provide the customer name, business name and shipping address needed to fulfill the shipment. Billing information is retained by us or our payment processor.
• Shipping to another recipientInformation provided about another person is used only to ship the product, confirm delivery and support that order.
• Email repliesReturn email addresses are used to answer messages we receive and are not shared for unrelated purposes.

Catalogs, updates and opt-out

You may register with our website or contact our team to receive product updates, inventory information or service communications. We will use that information for those purposes only when you request or authorize it.

Customers may opt out of marketing communications by emailing, calling, writing us, using available website preferences or using the unsubscribe link included in an electronic newsletter.

Our commitment to safeguards

To help prevent unauthorized access, maintain data accuracy and support proper use of information, we use physical, electronic and managerial procedures intended to safeguard information collected online.

The final checkout process is handled through secure, SSL-encrypted systems designed to protect billing, shipping and payment information during transmission.

Website usage information

Our website may use cookies, analytics tools and similar technologies to support website functionality, remember preferences, understand site usage, improve usability and measure marketing performance.

We may work with third-party partners, including analytics and advertising providers, to understand how customers interact with our website and to provide relevant content or advertising. These partners may use cookies or similar technologies according to their own policies.

• Session cookiesSession cookies are temporary and usually disappear when you close your browser.
• Persistent cookiesPersistent cookies may remember information such as account preferences when you choose to use those features.
• Advertising preferencesYou may be able to manage certain advertising preferences through your browser, device settings or third-party opt-out tools.

Updating your information

You may request access to or correction of personally identifiable information we maintain by contacting us. We may take reasonable steps to verify your identity before granting access or making corrections.

For security reasons, credit card information cannot be edited by email.

Other websites and services

Our website may contain links to third-party websites, manufacturers, carriers, business partners or social media networks. These websites have their own privacy policies and practices. Marine Generators Direct is not responsible for the privacy practices or content of third-party websites.